Refund & Returns Policy

Last updated: September 24, 2026

We want you to be happy with your purchase from The Bar Manager Blueprint. This policy explains cancellations, returns, refunds, and what to do if your book arrives damaged or incorrect.

Pre-Order Cancellations

You may cancel your pre-order for a full refund at any time before your order enters production.

To request a cancellation, contact us at hello@barmanagerblueprint.com with your name and order number.

Once your order has entered production, it can no longer be cancelled under our voluntary pre-order cancellation policy. Any statutory rights you may have under applicable consumer law remain unaffected.

If The Bar Manager Blueprint cancels the publication or is unable to fulfill your pre-order, you will receive a full refund to your original payment method.

Right of Withdrawal

Where applicable consumer law provides you with a statutory right of withdrawal, we will honor that right.

For consumers in Sweden and the European Union, this generally means that you have 14 days from the day after you receive your order to notify us that you wish to withdraw from your purchase.

You do not need to provide a reason.

You may exercise your right of withdrawal using the withdrawal function provided on our website or by contacting hello@barmanagerblueprint.com.

After notifying us, you must return the book in accordance with the instructions provided to you.

Unless otherwise required by law, you are responsible for the direct cost of returning an item when exercising a change-of-mind or statutory withdrawal right.

You may be responsible for any reduction in the value of the book resulting from handling beyond what is necessary to establish its nature, characteristics, and condition.

Change-of-Mind Returns

We do not offer an additional voluntary worldwide change-of-mind return period beyond the rights provided to you by applicable consumer law.

Nothing in this policy limits any mandatory consumer rights that apply to your purchase.

Damaged, Defective or Incorrect Books

If your book arrives damaged, defective, or you receive the wrong product, contact us at hello@barmanagerblueprint.com.

Please include your order number, a description of the issue, and reasonable photographic evidence where appropriate.

After reviewing the issue, we will provide an appropriate remedy, which may include a replacement or refund, in accordance with applicable consumer law.

You will not be required to bear costs for a remedy where the product is defective, damaged on arrival, or incorrect and applicable law places those costs on us.

Refunds

Approved refunds will be issued to the original payment method used for your purchase.

The time it takes for a refund to appear in your account may vary depending on your bank or payment provider.

Where required by applicable consumer law, standard outbound delivery charges will also be refunded when you exercise a statutory right of withdrawal. Additional delivery costs resulting from choosing a more expensive delivery method than the standard option offered by us may not be refundable.

Return Instructions

Do not return a book without first contacting us.

Contact hello@barmanagerblueprint.com and include your order number. We will provide the appropriate return instructions.

Consumer Rights

Nothing in this policy excludes, restricts, or overrides any rights you have under mandatory consumer protection laws.

Contact

For questions about cancellations, returns, damaged products, or refunds, contact:

The Bar Manager Blueprint
hello@barmanagerblueprint.com